789q Responsible Gaming — Play Smart, Stay in Control
At 789q, we genuinely believe that gambling should be fun — a form of entertainment, not a way to make money or escape problems. Our responsible gaming programme exists to make sure every player on 789q has access to the tools, information, and support they need to keep their experience enjoyable and within their means. This page explains everything we do to protect you, and what you can do to protect yourself.
Your 789q Player Protection Toolkit
Every one of these tools is available to all registered 789q players, completely free of charge, directly from your account settings. No need to call anyone — take control yourself, right now.
Deposit Limits
Set a maximum amount you can deposit into your 789q account per day, per week, or per month. Once your limit is reached, no further deposits are accepted until the period resets. You can always lower your limit immediately — but increasing it requires a 7-day cooling-off period to prevent impulsive decisions.
Loss Limits
Define the maximum net loss you are comfortable with over a given period. Whether that's Rs 500 per day or Rs 5,000 per month, 789q will automatically stop accepting wagers from your account once that threshold is hit. It's one of the most effective responsible gaming tools available.
Session Time Limits
Set a maximum session length — from 30 minutes to several hours. When your time is up, 789q will end your session automatically regardless of what you are playing. You can also enable regular reality-check pop-ups that show your session duration and net position at intervals you choose.
Cool-Off Periods
Need a short break from 789q without fully closing your account? A cool-off period lets you pause your account for 24 hours, 1 week, or 1 month. During this time, you cannot log in, deposit, or place bets. This is ideal for players who feel their gambling is becoming a bit too frequent but do not need a full self-exclusion.
Self-Exclusion
Self-exclusion is the most powerful tool we offer. You can exclude yourself from 789q for a minimum of 6 months or permanently. Once activated, self-exclusion cannot be reversed during the active period — not even by you. This is the right step if gambling is causing real harm to your finances, relationships, or mental health.
24/7 Support Access
Our responsible gaming support team operates around the clock, every single day, in both English and Urdu. Whether you want to activate a tool, talk through a concern, or just get some information about gambling habits, we are one live chat message away. No judgement — just support.
What Does Responsible Gaming Actually Mean?
Responsible gaming is a term that gets thrown around a lot in the online casino industry, but at 789q we want to be clear about what it means in practice for our Pakistani players. Put simply, it means gambling as a leisure activity — the same way you might spend money on a PSL match ticket, a nice dinner in Lahore, or a day out in Karachi. You set a budget, you enjoy the experience, and you walk away when the budget is spent. That's it.
The moment gambling starts to feel like a need — something you have to do to chase a loss, relieve stress, or solve a financial problem — it has stopped being responsible gaming. That's when 789q's tools and our support team become genuinely important. There is absolutely no shame in using them. In fact, using them is exactly what a smart, mature player does.
789q operates under an international gaming licence, and responsible gaming is not just a moral commitment for us — it is a core regulatory obligation. Our licence requires us to actively monitor player behaviour for signs of problem gambling and to intervene when necessary. That means if our systems detect unusual patterns — like a player significantly increasing their bet sizes after a big loss, or logging in at 3am every night for weeks — our responsible gaming team may reach out proactively.
We also work to ensure that our platform design itself does not encourage irresponsible play. 789q does not use countdown timers to pressure rapid betting decisions, does not hide the account balance behind a cluttered interface, and does not send aggressive promotional offers to players who have already shown signs of distress. We think that's simply the right way to run a platform.
How 789q Invests in Player Protection
How to Activate Your Tools
Login to 789q
Access your account via the 789q Login page using your registered mobile number and password.
Go to Account Settings
Navigate to the Responsible Gaming section within your account settings panel.
Choose Your Tools
Select from deposit limits, loss limits, session timers, cool-off periods, or self-exclusion. All take effect immediately.
Confirm & Done
Confirm your selection. Restrictions are applied instantly. No waiting, no delays. You are in control.
Recognise the Warning Signs
Problem gambling can creep up slowly. Here are the most common warning signs that your relationship with gambling may be shifting from entertainment to something more serious. If any of these feel familiar, please reach out to 789q support or consider activating a self-exclusion.
Chasing Losses
Placing larger bets to try to win back money you have already lost. This is one of the clearest indicators of problem gambling behaviour.
Gambling at Odd Hours
Regularly gambling late at night or in the early hours, especially when it's cutting into sleep or family time, is a sign of compulsive behaviour.
Gambling With Bill Money
Using funds earmarked for rent, utilities, groceries, or school fees to gamble — or borrowing money specifically to place bets.
Hiding Gambling From Family
Lying to family members in Lahore, Karachi, Islamabad or anywhere else about how much time or money you are spending on 789q or any gambling platform.
Gambling to Escape Problems
Using gambling as a way to cope with stress, anxiety, depression, or other personal difficulties rather than as a form of entertainment.
Unable to Stop or Reduce
Repeatedly trying to cut down on gambling but finding it impossible to follow through, or feeling restless and irritable when not gambling.
Quick Self-Assessment
Ask yourself these questions honestly. There are no right or wrong answers here — this is purely for your own reflection. If you answer "yes" to three or more, it may be worth talking to someone.
Have you ever spent more money gambling on 789q or elsewhere than you originally planned to?
Have you ever borrowed money or sold belongings in order to fund gambling activity?
Has gambling ever caused arguments or tension with your family, partner, or friends?
Do you find yourself thinking about gambling frequently — planning your next session or replaying past bets — when you should be focused on other things?
Have you ever tried to win back losses by immediately placing more bets after losing?
Do you feel that gambling is something you need to do rather than something you simply choose to do for fun?
Have you ever hidden your gambling habits — the time spent or the amount of money lost — from people close to you?
Protecting Underage Players
The 789q platform is strictly restricted to individuals aged 21 and above. We take underage gambling prevention extremely seriously and have multiple layers of protection in place to enforce our age limit.
Every new 789q account is subject to age verification. We check the date of birth provided at registration and may request documentary proof — such as a copy of your CNIC or passport — if there is any doubt. Any account found to have been created by a person under 21 is immediately closed, all funds forfeited, and the incident logged.
Are you a parent or guardian? If you share a device with younger family members, we strongly recommend enabling parental controls on that device and keeping your 789q login credentials private and secure. Never leave an active 789q session unattended on a shared device.
Our Age Verification Process
Date of Birth at Registration
You must confirm you are 21+ when creating your 789q account. Providing a false date of birth is a breach of our Terms and Conditions.
CNIC / Document Verification
During KYC, your CNIC or passport is reviewed to confirm your identity and age before any withdrawal is processed.
Automated Risk Monitoring
Our systems flag accounts exhibiting behavioural patterns inconsistent with adult players for manual review by our compliance team.
Immediate Account Closure
Any confirmed underage account is closed instantly with no appeal. This is non-negotiable and applies to all 789q players globally.
Ready to Play? Set Your Limits First.
The smartest 789q players set their deposit and loss limits before their very first session. Log in now, head to Responsible Gaming in your account settings, and play the 789q way — with confidence, control, and a clear head.